Shipping policy

Thank you for shopping with dailysway. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing
Except as otherwise stated on our website, orders will be processed as soon as possible. You'll receive a confirmation email with tracking details as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, customs clearance, or other events outside our control.

Shipping Costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Canada Customs, Taxes, and Other Applicable Fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

United Kingdom Customs, Taxes, and Other Applicable Fees
For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may be due when your order arrives in the United Kingdom. These charges are determined by UK customs authorities and/or the carrier and are the customer’s responsibility unless we expressly state at checkout that duties and taxes are prepaid. Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.

European Union Customs, Taxes, and Other Applicable Fees
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery. Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.

Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take 24–48 hours to update after you receive the tracking link.

Shipping Destinations
We currently ship to Australia, Austria, Belgium, Canada, China, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Taiwan, Türkiye, United Arab Emirates, United Kingdom, United States, and Vietnam.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address Accuracy
Please verify your shipping address at checkout. Contact us immediately if you need to correct it. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost, Damaged, or Delayed Packages
If tracking shows no movement or delivery within 45 calendar days for US orders, 60 calendar days for International orders, or 110 calendar days for orders shipped to Brazil (measured from the shipped date), your order is eligible for a full refund or free replacement under our Refund Policy. If your package arrives damaged, please retain all packaging materials and contact us within 30 days of delivery with photos/videos of the damaged item.

Order Changes & Cancellations
Need to change or cancel your order? Please contact us at ktgfooer1987@gmail.com within 2 hours of placement. Once an order enters processing or has been dispatched, we are unable to modify or cancel it.

Questions?
If you have any questions regarding your shipment, please contact our support team at ktgfooer1987@gmail.com.